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Staff was extremely rude. If you didn't take their insurance they put a $600 hold on your credit card. The car was very dirty and poor quality.
The staff were very friendly and helped me a lot.
WORST experience ever! Waited forever for shuttle to arrive and then they wouldn't accept my State Farm insurance when we got there. We were going to have to pay a $600 deposit and buy their insurance. My insurance person offered to email or fax verification and she refused to accept it because she couldn't print it off and they even said they don't have email. We left and rented through AVIS. We lost 3 hours of vacation time. ACO has TERRIBLE CUSTOMER SERVICE!!!! Don't rent from ACO!!!!!!
Satisfied customers of this car rental place
Great service i rent every two month.
Your policy to require written proof of insurance is deplorable.
Below expectations
Tienen personas ineptas cometiendo errores y uno tiene q pagar por ellos. Ademas si dicen q es recoger y entrgar el auto en el aeropuerto, no es q cuando uno llegue se tropieza que en el aeropuerto no esran y hay q esperar una guagua q recoja a la prsona. Ademas luego d un precio sorpresa!!!!.... termina uno pagando el triple. Pesimo no lo recomiendo para nada.
you are a horrible company and you should be closed down. my car was not there & was told by your employee in orlando i dont have a car for you what do you want me to do. then put me on hold and disconnected me 3 times he told me my reservation was cancelled. he said i requested a car and not reserved so i dont have a reservation just a request i dont know what kind of answer that is but i will be contacting the right people. you left a my family & kids without a car. UNACCEPTABLE.
Awesome