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The car had a problem with the front wheel bearing. There was a continuous roaring sound inside the car while driving on the highway. ACO should make regular test drives with the cars in order to detect any problems other than regular maintenance checks.
We canceled after arriving at the vendor when she said our insurance was not good and would charge $20 per day for same. That would have made the car NO. Deal
Very happy with the services
More explanation on tolls needed
Very nice services
The price you offer for rent is not clear and exclude insurance price .You have to make understandable for customers to negotiate on it.
Terrible customer service, excessive fees, gas tank wasnt full upon pickup, wouldnt take insurance from credit card, and paid more than double (close to triple) of the advertised rate when booked)...
Absolutely the worst rental car experience I ever had. I travelled throughout the country and international and never had a worst experience. This place places fees on top of everything, including returning the car EARLY. Got fees for NOT using the tolls. Got fees for flight getting delayed and no
I really liked the ability to pay $10 and get a ride right to my gate. Was very pleased with ACO!
The cars were old.... The staff was horrible and wasn't helpful, the place smelled disgusting.... At the end of the visit I cancelled my reservation and was taken back to the airport where I rented a car from national. Oh, the driver had an issue because he had to take us back to the airport. Mind you I didn't bother to pick us up I TOOK A TAXI! Overall this place was horrible and I will NEVER rent from this company again. And will tell my friends about it
The vehicle was very nice. However, when we arrived to pick up the rental there was no one at the front desk so we waited until I had to walk to the back office and knock for assistance. When I returned the vehicle, the lady behind the counter was moving very slowly, not that it was a terrible thing because it was during opening hours and we were the only ones there. But that kind of slow service certainly would not help others who are in a rush to get to the airport before there flight arrives.