Car had not winter tire in December. Cars should equip with winter tire in winter.

Good experience

Good experience

It was great.

Rental was great as always, shuttle to airport was a longer wait than expected so the agent drove me directly to my terminal saving me valuable time.

Got the car in timely manner and car is well equipped

Got the good car for the rental and the car was well equipped.

Very good rental experience and a very good price.

Nice clean cars. Easy booking online. But daily rates keep fluctuating as if its the stock exchange. Unethical policies have to be agreed upon which aren't written on the paper such as the pet cleaning policy (not in the provincial law but company enforces it on all customers). The CSR's have less technical knowledge about anything and need more training on how to deal properly and professionally with customers. Many hidden pricing on the invoice. Overcharging on the insurance.

Nice clean cars. Easy booking online. But daily rates keep fluctuating as if its the stock exchange. Unethical policies with aren't written on the paper such as pet policy (not the law but company enforces it). The CSR's have less technical knowledge about anything and need more training on how to deal properly and professionally with customers. Many hidden pricing on the invoice. Overcharging on the insurance.