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VIA Car Rental Renter Rated Reviews - Page 4

There were several fees and costs above quoted rate that weren't disclosed until I picked up car. Rate of $141.00 ended up $540. Should have been disclosed up front

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Wed Apr 1, 2026 - Renter Review

I receive quote by email, followed up by telephone. Myself, companion and luggage dropped off by taxi . Immediately bombarded with many extraneous charges, resulting in double the written price quote. Asked to speak with owner-N/A I sent email request to explain charges tacked on: "car rental fee/loss of use/RSP". No response. Return (a Sat. 9:30 AM)-NOBODY there, building under construction, I had a plane to catch. Later my credit card charged additional fees. I will dispute & file with BBB

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Sun Mar 29, 2026 - duprd

Car I requested was not available I had to go to pick up another one in a few days and the 2nd car had over 105k miles

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Thu Mar 26, 2026 - Renter Review

Car I requested was not available I had to go to pick up another one in a few days and the 2nd car had over 105k miles

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Thu Mar 26, 2026 - Renter Review

Car I requested was not available I had to go to pick up another one in a few days and the 2nd car had over 105k miles

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Thu Mar 26, 2026 - Renter Review

Awful experience. Would never consider working with this company again.

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Mon Mar 23, 2026 - Renter Review

Horrible experience, waited extra long at the airport for shuttle. Got to the rental place and paid $300 more than what was quoted online. Not the vehicle i reserved. Would not recommend.

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Tue Mar 17, 2026 - Renter Review

Horrible experience, waited extra long at the airport for shuttle. Got to the rental place and paid $300 more than what was quoted online. Not the vehicle i reserved. Would not recommend.

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Tue Mar 17, 2026 - Renter Review

Horrible experience, waited extra long at the airport for shuttle. Got to the rental place and paid $300 more than what was quoted online. Not the vehicle i reserved. Would not recommend.

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Tue Mar 17, 2026 - Renter Review

There was no car for us even though they sent an email confirming that there would be one. There was no one in the office to answer the phone or pick us up with the promised shuttle at the airport late at night. We spent a lot of money on Ubers to get us to our hotel, back to the rental agency in the morning, only to have no one be at the desk or answering the phone. Eventually, someone came, after nextdoor agency called agent. How can they send a rental confirmation when there is no car for us?

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Mon Jan 5, 2026 - Renter Review