REASON TO LOVE RENTER

Real reviews from real people
Compare reviews by city
Easy to read ratings, plus a specific breakdown
Assurance of reliability and quality
Increase information and confidence
Read review comments from renters
Increase information and confidence

VIA Car Rental Renter Rated Reviews - Page 1

I will NEVER rent a car from them. I paid to get to Tapa and then they raised the fee $13 a day for a month. They could have informed in the prior email.

Report abuse

Sun Nov 1, 2026 - Renter Review

How long till I get my security deposit back ? I returned the vehicle on Oct 22. It is now Oct 27th. When will I get my $$???? Lisa Holton

Report abuse

Mon Oct 26, 2026 - Renter Review

I was left stranded, all my luggage stolen and travel documents. On top of it no.refund , no call backs and no honor of my reservation and the 2 weeks paid for

Report abuse

Wed Oct 21, 2026 - Renter Review

This is a last resort car rental 'agency'. I arrived and no one was there. So I just waited. Eventually, the customer service representative was also the driver who was shuttling people back and forth to the airport, apparently. You will also be charged all sorts of additional fees and you can either take it or leave it. This is by far the worst rental experience I have ever had. 0 out of 10 highly do not recommend.

Report abuse

Mon Oct 19, 2026 - Renter Review

Absolutely would never rent from them again. Never received confirmation email for rental, never received email or any return confirmation, the price I paid was $200 more than quoted. No thank you.

Report abuse

Sat Oct 17, 2026 - Renter Review

Car booking cost vs actually charged 4 times higher

Report abuse

Mon Oct 12, 2026 - Renter Review

Car booking cost vs actually charged 4 times higher

Report abuse

Mon Oct 12, 2026 - Renter Review

I was quoted $28 for my rental. At the counter, they charged me $180, and that’s before insurance. That’s not a price, it’s a bait-and-switch. The quote means nothing, so if you book here, expect to pay several times more. Avoid.

Report abuse

Fri Oct 9, 2026 - Renter Review

They told me it was $20 total and then hit me with surprise fees of $100 when I got to the rental place at 9pm and had no other options.

Report abuse

Tue Oct 6, 2026 - Renter Review

Unfortunately this experience was not successful nor as advertised. The only good part of this experience was the kindness and apologetic manner of the employee. The vehicle I reserved was not available and the only other option did not work due to size constraints. This was not relayed to me before taking the shuttle from the airport to the small dilapidated car rental area. There were additional fees far exceeding the original guaranteed price and after reviewing all emails regarding this rese

Report abuse

Mon Oct 5, 2026 - Renter Review