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VIA Car Rental Renter Rated Reviews - Page 1

What very good i recommend
Tue May 26, 2026 - Renter Review

Total scam. I reserved online for $11 a day for 9 days. We did not come through the airport, we are local residents. After they added "fees" at the desk the true cost per day was $51 a day. Rented for 2 days instead of 9. Total scam. Never again.
Sun May 24, 2026 - Renter Review

I would never do business with this rental company again. When you arrive you get to another car rental store. Apparently VIA operates out of a backdoor shed behind this car rental. Very shady. They hit you with a lot of extras that apparently you have to get. It's mandatory like the toll pass. I wouldn't recommend this place
Wed May 13, 2026 - Renter Review

Made a reservation, ubered to the property and you guys weren’t open and I wasn’t able to get in my rental. Don’t go through these guys
Sun May 10, 2026 - Renter Review

This was the worst car rental experience I have had. Despite having two emails with a quote I was charged $70 more then the quote, even though I ended up renting for a day less. The attendant could not explain where in the emails it said I would be charged more upon arrival. Even on the contract he just said oh its somewhere. Was not willing to work on price give the 50% total hike upon arrival. Then when dropping off the car, despite confirmed communication... I have a lot more to say.
Wed May 6, 2026 - Renter Review

We were told at the rental desk upon check in that there would be a $740.00 extra charge for some airport access fee. They said I was going to have the rental for 21 days which was correct. We would only be at the airport 2 times— arrival and departure. Does that make any sense?? I ask where does that extra charge appear on the quote and was told in the terms and conditions area! A HUGE DECEPTION! We declined the rental immediately. We will NEVER rent from them again
Mon May 4, 2026 - Renter Review

We were told at the rental desk upon check in that there would be a $740.00 extra charge for some airport access fee. They said I was going to have the rental for 21 days which was correct. We would only be at the airport 2 times— arrival and departure. Does that make any sense?? I ask where does that extra charge appear on the quote and was told in the terms and conditions area! A HUGE DECEPTION! We declined the rental immediately. We will NEVER rent from them again
Mon May 4, 2026 - Renter Review

Price online: $16 Price at facility: $170 That’s flat out Fraud and likely going to see class action once someone sees your revenue
Sat Apr 25, 2026 - Renter Review

Terrible price versus what I was quoted online. Lack of information at time of pickup. Broken lock box at vehicle drop off.
Tue Apr 21, 2026 - Renter Review

The price I was quoted on the Internet for the car was correct. However, there were $75 of other fees that were not disclosed in the quote and the counter staff forced me into renting a toll pass for another $70 that I never used. The effective rate for my rental was more than doubled from the original quote. I will never rent from VIA car rental again, nor will I recommend it to any comsu.er
Fri Apr 17, 2026 - Renter Review