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Great overall experience!
Easy pick up and drop off.
Thank you.
The rental went extremely smoothly. Joe made sure I had something that would suit my needs and Mike made the check out/check in process very easy. I would definitely rent from United Rentals again!
Awesome van!
Great ride. Excellent comfort. Staffs were really helpful. We were very clear on what we are going to get.
We been taking this adults only family night for the past 4yrs and I am glad I found united van rentals becuse not only was the price very reasonable,the van looked amazing not like other places were the van looks outdated and run down. Michael was excellent and very professional. Definitely renting again for next year and other vacations
The entire rental process went as expected. We were pleased in all respects. And, it was a good value.
I will never come back here again! worst costumer service ever...both pick up and dropoff.Il will never recommend this Car Rental Company.it is hard to find.my gps was telling me im here,but We could not find the place and no sign from the outside.I have to go to the front Hotel lobby and ask for the office.finally I found the place looking for over 10 minutes.I went inside the office to pick up the van.the older man was inside with a bad attitude alreally. the dropoff very bad costumer service.
Agency reply:
Customer was staying at Wyndham Hotel approx 2 blocks from our office...customer was given specific instructions as to our office location via phone AND email...There is a United Van Rentals sign on the door located approx 75 ft. from the hotel front desk. Not sure why customer needed a GPS to go 2 blocks on the same side of the street as his hotel. Not sure why customer could not find us. Customer was upgraded from 11p*** Ford E350 to 12 p***enger Transit Van at NO charge! Customer was rough on our pregnant receptionist when van returned. Don't know what his issue was but would be happy to discuss with him.