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United Van Rentals Renter Rated Reviews - Page 29

Agent was rude. Van locks were broken and had some significant damage from a prior guest. Panels were taped together as were some seatbelts

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Fri Apr 29, 2022 - Renter Review

Agent was rude. Van locks were broken and had some significant damage from a prior guest. Panels were taped together as were some seatbelts

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Fri Apr 29, 2022 - Renter Review

Great communication during the booking process, all details were shared ahead of time. The price on the van was awesome, the pick-up and drop-off was easy as well. The van itself was very clean and in good condition, except for the back-up camera, which didn't work all the time.

Agency reply:

Sanjeev, thank you for taking the time to post the review acknowleging the easy pickup/return process and the condition of the rental vehicle.

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Wed Apr 20, 2022 - Renter Review

Tracy was so helpful and kind. It was an amazing experience for our group and I will most definitely be a returning customer!

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Tue Apr 19, 2022 - Renter Review

good job

Agency reply:

Jovonn, thanks for posting

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Mon Apr 18, 2022 - Renter Review

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Sat Apr 16, 2022 - Renter Review

Good and satisfied with the vehicle and staff!

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Sat Apr 16, 2022 - Renter Review

I worked with Tony who was helpful, friendly, courteous, and punctual in his communications. Would rent from UVR again.

Agency reply:

Thanks Keith. Hope to rent to you again in the near future.

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Sat Apr 9, 2022 - Renter Review

Perfect QCD

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Tue Mar 29, 2022 - Rossini

My husband picked up the van and wasn't aware it was contactless service. The staff that worked at the office was very, very, rude. Just because it is contactless, we would have expected some better understanding from the staff. Making the reservations online was very easy and Tony was very helpful.

Agency reply:

Kaye, my apologies for the staff not better understanding your situation.

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Tue Mar 29, 2022 - Renter Review