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So good to have no surprises or disappointments with the rental experience and be able to not go through a lot of prompts to get a live person to handle questions! With regular rental car agencies you are never quite sure what you might get. The convenience of being met with the van and not having to go by shuttle and stand in line was greatly appreciated. I highly recommend United Van Rental!

Report abuse Mon Aug 31, 2015 - Renter Review

I originally requested a mini van and the website processed my reservation. I did get an email updating me regarding only having 12 passenger vehicles. I was quoted the same price so I continued with reservation and I am glad I did. Overall great experience and the rates are very competitive. If services are needed I would call United Van rentals first and pass on the good word. Thank you.

Report abuse Sun Aug 16, 2015 - Renter Review


Report abuse Mon Aug 10, 2015 - Renter Review

I was so happy to discover that I could rent a 7 pass. van at nearly the last minute to pick up 5 relatives coming to LAX from Europe including the room for 2 car seats for the small children for a fair price. After locating your website and making the reservation online, Holly called me on a Sunday to confirm and answer all my questions patiently. Pick up and dropoff went smoothly with Mike as well. My only problem was finding the office location within the commercial park for the first time.

Report abuse Sun Aug 9, 2015 - Renter Review

I'm so happy with my rental. They tried their best to provide what I need. I will definitely come back to them when I need to rent a van.

Report abuse Tue Jul 28, 2015 - Renter Review

Just two suggestions ... when we arrived at the airport, we received a phone call (very prompt) and was instructed to meet at the roof. We didn't realize it was the roof of the parking lot across from Terminal 4 where we were standing. The other suggestion is we were instructed to leave the van in LOT C which we did. We have never been there before and the 6 of us wandered in the parking lot not knowing to go directly to the DEPOT. The Van was great and appreciated your calls.

Report abuse Sat Jul 18, 2015 - Renter Review

The only issue was the AC in the van was weak. But it was also 115 outside.

Report abuse Mon Jul 6, 2015 - Renter Review

These folks made renting a van very easy. It was perfect for our large family. I would definitely use this company again anytime I need a van and I will recommend them to our friends and family.

Report abuse Mon Jul 6, 2015 - Renter Review

Overall the agency had provided a great service and value for us. We definitely rent again when opportunity arise. One thing that could be helpful for travel families is the agency to provide an emergency contact in an unexpected event.

Report abuse Mon Jun 22, 2015 - Renter Review

Rented primarily because they offer 8 passenger vans and have a good price. Picking up from the long term parking lot is kind of inconvenient, but it worked ok.

Report abuse Wed Jun 17, 2015 - Renter Review