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Was not informed about processing fee. Van was rented to 11-27-15 3:00 pm. At 10:00 am agency called me and asked if I was finished with the van. I said almost. He asked if I could return it right away because they were short of cargo vans. I said sure I will do my best. I returned the van at 11:00 am. and asked the employee maybe I could get a break on the milage for dropping van off early, he laughed and said he would talk to boss. I left agency without even a THANK-YOU.

Report abuse Sun Nov 29, 2015 - Renter Review

Satisfied the good service. Thank you.

Report abuse Wed Nov 25, 2015 - Renter Review

Cargo van was available, as promised. It was clean, fuel efficient and well cared for. I would rent from United Van Rentals again in the future, if need be.

Report abuse Sun Nov 8, 2015 - Renter Review

I realize that it is very difficult to have car seats available but it would have helped both your agent and myself (grandma) to know if the car seat that I picked out was properly sized. As it turns out, 1 was ok and the other was not the correct size. Luckily we did not travel far so we made do...

Report abuse Mon Nov 2, 2015 - Renter Review

None.

Report abuse Sun Nov 1, 2015 - Renter Review

The 15 passenger van we rented worked out perfectly. The rate was very good, the staff very helpful and the location was easy to get to. We would definitely use them again.

Report abuse Tue Oct 27, 2015 - Renter Review

We were very happy with the vehicle and staff

Report abuse Wed Sep 30, 2015 - Renter Review

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Report abuse Fri Sep 18, 2015 - Renter Review

So good to have no surprises or disappointments with the rental experience and be able to not go through a lot of prompts to get a live person to handle questions! With regular rental car agencies you are never quite sure what you might get. The convenience of being met with the van and not having to go by shuttle and stand in line was greatly appreciated. I highly recommend United Van Rental!

Report abuse Mon Aug 31, 2015 - Renter Review

I originally requested a mini van and the website processed my reservation. I did get an email updating me regarding only having 12 passenger vehicles. I was quoted the same price so I continued with reservation and I am glad I did. Overall great experience and the rates are very competitive. If services are needed I would call United Van rentals first and pass on the good word. Thank you.

Report abuse Sun Aug 16, 2015 - Renter Review