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Great value. Better rates than any other case rental I’ve ever used before.
Great value. Better rates than any other case rental I’ve ever used before.
I never leave (positive!) reviews for car rentals because they are pretty much all the same, and not in a good way. But this was a refreshingly great experience from the beginning to end. I'll definitely use United Auto Rental again! Thanks --
Great Experience
Our initial car broke down and we had to wait for 2 hours to have a solution - would of been nice to receive a credit for that
The staff was friendly and helpful but I was charged for an extra hour that I was told would not be charged
Very good customer service from everyone
No Issues
Good prices & prompt pick up. However, if you have an unexpected emergency and end up hospitalized (like I did), very difficult company to work with. Small rental company, and no one able to return car for me. I continued to be charged for car, and I had to call a friend from another state to come out to return to United Auto Rental. It was a very costly ordeal, and still charged the extra days.
We rented a good car (hyndai Elantra) for a very reasonable price. We have rented here before and their service was great last time (car had issues). The only comment on the most recent rental was that the interior of the car needed to be cleaned. There were lots of stains on the seats which detracted from the experience.