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Christian provided great customer service. He was friendly, thorough, and efficient.
We wanted an economy car and that's what we got. The car was fine, but there was so much body damage (mostly small dents and dings and a couple of small holes) that they really should have just skipped the walk around at the beginning and had in writing that unless a panel was actually missing upon return we wouldn't be charged for anything. (We weren't charged for anything so it was fine, but there was always that small worry in the back of my mind).
Drop off was a bit of a problem . Need better directions as to how to drop off after hours Did not expect to have to pay extra for after hours drop off Very satisified other than that ,
They were also kind enough to mail back something I had left in the vehicle. Even though I paid the postage, it is good service for them to go beyond the norm and do this errand for me. Good people, good value.
My experience with this car rental was great. They picked us up from the airport in a timely manner, the car was as expected, and they drove us to the airport upon car return.
You are hard to find when returning your car. I would highly recommend a sign where you have to make a "U" turn and one where you have to turn into your lot to return the car. It's difficult!! Look at what your competition does...they make it easy. Otherwise, a good experience..
Very good experience
Pleasant staff, very kind and helpful.
Was not picked up at the airport, I made my way to the rental agency
The staff wasn't aware about the car drop off date and didn't give satisfactory information regarding weekends working hours and car drop off after hours.