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I rented a compact car for a week. Received a great rate and very good service. I would rent from them again.
The car was kinda old with over 100k miles and it showed in some ways. There was some grime that'd made it hard to see the mirrors clearly at night. The Bluetooth was spotty like it had a loose wire or something. But there ride was excellent!
The windshield wipers didn't work and it smelled liked someone smoked 100 packs of cigarettes. I will never rent from you guys again and it was the worst car I've ever rented.
Mostly positive experience. Likes: Picked up and delivered back at the airport in car you rent so you don't have to move luggage from shuttle to car and vise versa. Nice, helpful staff.
Didn't like: Phone call a few days ahead of when the car was due back in the morning waking me up to ask if I plan to return the car earlier. If you're going to call, make it later in the day, but assume I am going to keep the car if I reserve the days.
Weather stripping kept falling off on 2 doors.
Wonderful experience! Highly recommended over the big national car rental chains.
Great experience renting from a smaller company.
the man i returned to and the man who drove me back from the return were memorably wonderful. i'd rent with you again just because of them! (of course, the great price i got was important, too.)
I was very satisfied with my experience of renting from you. Last year I rented from a different company & would never rent from them again. Thank you for your great service.
Great
The vehicle provided was an upgrade from the one I selected, and the staff were prompt and courteous at all times. The price quoted was a better deal than that offered by the larger rental companies at the San Diego Airport. All around, United offered an excellent value with excellent service.