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Overall, I received what I expected for the great rate for an economy rental. The staff was friendly, the car functioned well, but had high miles and not a lot of features to it.
Really great staff, thanks!
I would absolutely rent from this fine establishment again should I be back in the San Diego area. Great bunch of guys!
Staff was very friendly and helpful! They took care of all my needs, they even let me leave the car at the hotel for a late drop off!!!! Thank you SOOOOO much:)
Friendly and helpful staff. Car needed to be cleaned, but otherwise a very excellent experience.
The staff at United Auto Rental in Newport Beach was very prompt & helpful. Our trunk latch was jammed 2 days into rental and they fixed it quickly. Value was great -- we saved ~$80 over 4 days vs the leading auto rental chain.
Zz
The staff was very professional, courteous, and honest. Definitely the best experience we have had in car rental!
Directions for returning the car would have been very helpful. I typed in the address on my phone and it directed me to the wrong place. I had to call for directions Also the USB port had been disabled, perhaps by a previous customer, so I couldn't charge my phone or listen to my iPod.
Great rental experience!