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very satisfied
Probably the best experience i have had renting a car! The picked me up at the airport personally (no bus)!! Got in and out in literally minutes! I turned in my car and then they drove me to the airport personally. Simply AWESOME. I will rent from them again next time I come to town. Thank you and keep up the great service!!!
United Auto Rental staff were courteous, prompt, and friendly.
I was concerned with the reviews but the agency was very nice and honored their quotes and gave us a discount when we checked the car in. We didn’t even ask for it. Thank you.
Very fast service checking in and checking out. Staff was extremely courteous. Shuttle was fast both from and then back to the airport on the return trip. I would definitely recommend United to others looking to rent a car from the Santa Ana location.
tell people about the Cali laws! (wheel cramping)
Staff was great.
Overall fine, best to be more upfront about liability coverage from beginning
I had my doubts about renting from an off site agency. However, they picked me up in the car I was to take and quickly had me on the road. My rate didn't change from the time of my online reservation and there was no pressure to accept the add-ons. I would definitely rent from United Auto Rental on my next visit to San Diego. One of the reasons I chose them was because their's was the first website that let me move all the way through the process without problems. Very easy to navigate.
We had a great experience!