Pick up and drop off was extremely smooth. The price for the car was great. However, this car needs to be retired. It’s missing a hubcap, it’s dented, and it smells like a lot of weed has been smoked in that car and there’s so much air freshener that it is overwhelming.
The only Imporvemnet might be an acknowledgement when all contracts, drivers license and insurance are received and in good order. It’s kind of mystery till you get the space and codes. Better to know your rental is set earlier.
I was unable to get a response from email, text or multiple phone messages left on their one emergency 24/7 phone number for 3 days prior to my rental. They said they had phone issues but that doesn’t explain why they couldn’t answer an email. I was beginning to think it was a scam. What if I really did need to contact them in an emergency?
The car was clean for the most part, but had a bit of an odor to it, so had to drive with the windows down mostly. It looks like someone had spilled something on the door when I first got in, but didn’t really cause any issues. Thank you.