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This is a great alternative to the big agencies. You get the exact car you requested and are guaranteed a 4x4 if you want one. I recommend Rugged Rental to everyone.
Happy to get a vehicle upgrade. Slightly underpowered but no fault of the team. There was a billing glitch. We were charged for an airport pickup when we didn't have one. However this was fixed and credited promptly
I love the customer service I get from you guys. I've rented from you a few times. One suggestion to make, it would be nice if you would offer a ski rack for a nominal fee; my thinking is this: it would be convenient for guests who ski, obviously, but for you it would protect the investment in your vehicles by giving people an alternative to putting wet, long, sharp skis inside the vehicle.
We'll be back next year! Thanks :)
Should not charge extra for skin racks, should be part of package.
Third time I rent from Rugged Rental. I will definitely rent from them again.
We love to rent from Rugged Rental when we come to Utah to ski every year.
I would rent from them again; guaranteed 4WD vehicle at a reasonable price.
Great overall service
Very Good experience. Rented on short notice. Requested vehicle was not available. They upgraded me at no extra charge.
I always try to rent from rugged rentals when I come to Utah