Easy pick up and drop off, even after hours. It didn't snow, but we still felt safe in a canyon certified 4x4 jeep with proper tires in the winter than a regular rental car. Will rent again. Thanks!
Rugged Rental are the best - just wish they’d roll out into other states so we could use them instead of the big, impersonal brands, who don’t tailor their rentals to the conditions we’re likely to face driving in the mountains.
Our second rental and we’ll be back next trip for sure
I noticed that $500 deposit was actually charged (not just hold) on my backing account and then refunded. I recommend to review that with your financial institution to find a way by placing deposits "on hold" without processing them if not needed.
Pick up process was inefficient from getting the shuttle at airport to forms and admin stuff at the office. Truck had different tires that caused occasional slipping /wheel spin. Tires need to be rotated so back tires are matching.