Great experience with vehicle.
My only negative is that Rugged Rentals does not offer the customer LOSS OF USE insurance on their vehicles in case of accident. Please look into this. Customers should have the choice to get this insurance or decline the insurance.
Overall great service.
The car we got was great! The staff up front was amazing too! If I did have one complaint it would be about the shuttle ride to and from the airport. The employee that took us didn’t seem to have great hygiene and it spread through the whole shuttle. Very nice guy but just hard to be comfortable. If this wasn’t an issue I would say there is no rental experience that could ever touch rugged rental. I