Staff was excellent. I left the lot and my gas gauge showed a tank about 85% full. I called the office and they handled everything without a problem. Transportation to and from the lot to the airport was efficient.
Best car rental experience in Slc. No hard sales or long waits. It's faster to take the shuttle to their offsite office where they wait on you immediately than go to any of the other rental companies at the airport. You get exactly the car you requested.
This is the second time we rented with rugged rental for our family trip to Utah. As always they are amazing! So kind and patient and always wanting to help! Will definitely continue to rent with them.