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Stride Rent A Car Renter Rated Reviews - Page 4

Avoid Stride Rental Car at TPA! They falsely claim to be on-site, canceled our reservation because our flight was slightly late, and had a rude staff member who offered no help. Their policies are out of the norm—requiring a physical copy of the insurance disclosure page. Another couple faced the same issue. We canceled and rented elsewhere. Miserable experience—I’ll never rent from them again and will make sure my friends and family don’t either. Stay away!

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Sun Mar 16, 2025 - Renter Review

No clear instructions at the airport …… I had to call several times at the phones on the confirmation mail without anyone answering …….. then they called me ……… then long wait to be picked up following a you tube video with the instructions…. then more than 1.25 hours to get the car …… I mean 75 minutes …… ridiculous …..anyway not a good experience at all

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Fri Mar 14, 2025 - Renter Review

Je me suis fais avoir sur toute la ligne , les prix sont exagéré tellement que je n’ai même prit ma location et j’ai fait affaire avec une autre compagnie. J’ai fait un dépôt qui ne pas été remboursé car sur le site on est pas capable de faire la demande. Pire location que j’ai eu et j’en ai fait des locations !!!! L’homme qui nous a décrit à notre arrivé était pas aidant du tout . Je vais régler ça en arrivant au Québec mais je ne recommande pas de louer des véhicul

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Thu Mar 13, 2025 - Renter Review

It was a bait and switch. When we got to the rental car area we found out they were off site and we had to wait a half hour to get picked up and calling by phone was an hour wait. Finally when we got picked up and taken to their site they said we had to buy insurance at (the lowest rate) $35/day even though we had submitted our insurance company ahead of time and they confirmed our reservation. This increased out rate by 113%. We had them take us back to the airport and rented from Alamo rental.

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Tue Mar 11, 2025 - Renter Review

I have rented from hertz, Avis, enterprise, etc in the past and have never been asked for my insurance policy declarations page. It took me 30 minutes and multiple phone calls to get it. This ate into my vacation and really irritated me. Next, I was told that I had a $2,000 security deposit. Are yall nuts?? The reservation itself was $80, and you’re asking me for two grand? No. Then I was told that I could pay a flat $30 non refundable so that I could bring the 2k deposit down to $500. GAR

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Sun Mar 2, 2025 - Renter Review

Horrible rental experience and will never rent from them nor would I ever recommend them. After waiting in line for over 20 minutes, I got to the counter and was advised my rate was going to more than double. I canceled my reservation and went to Hertz, which was a MUCH better rate and experience.

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Wed Feb 19, 2025 - Renter Review

Terrible experience hidden charges workers talking Spanish instead of English front of customers

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Wed Feb 19, 2025 - Renter Review

Johnny, the manager is great and accommodating

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Mon Feb 17, 2025 - Renter Review

This is a big scam company

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Mon Feb 17, 2025 - Renter Review

I returned the car on-time, as agreed, and clean and unblemished. As of February 13, the rental company has posted the security deposit to my credit card and I have not received my Security Deposit re-credited to my credit card. I have requested my money returned, and am awaiting my recredit.

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Thu Feb 13, 2025 - Timothy H