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Stride Rent A Car Renter Rated Reviews - Page 3

Everybody did their job. Car was good

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Fri Apr 11, 2025 - Renter Review

I called to say I would be late for my pick up, over the hour that was allowed. I did not get to pick up my rental due to being late and they canceled the reservation. Will not be using this car rental company again.

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Wed Apr 9, 2025 - Renter Review

Hidden fees hidden fees hidden fees online price is nearly only half of the price you pay

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Sun Apr 6, 2025 - Renter Review

Excellent service

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Mon Mar 24, 2025 - Renter Review

Very hard and time consuming to get to counter. Representative was rude and had given away my car. Claimed we said we would be there at 1 - that was the time the plane landed. Tried to call several times, never got a human. Instructions to get to rental car location were wrong. Never ever rent from this company

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Mon Mar 24, 2025 - Renter Review

I was unable to access the car. Agreement stated to collected car at George Bush Airport Rental Center but this was untrue as it is offsite rental agency. Stride did not provide me with a contact number and Airport authorities told me there was a stride shuttle car in the visitor parking lot. After waiting for the shuttle for an hour I contacted a Stride number on the internet and a Stride employee informed me that they could not help me and could not cancel the car. I took a taxi to my hotel.

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Fri Mar 21, 2025 - Renter Review

Never pick up the car because no one answer the phone

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Wed Mar 19, 2025 - Renter Review

Avoid Stride Rental Car at TPA! They falsely claim to be on-site, canceled our reservation because our flight was slightly late, and had a rude staff member who offered no help. Their policies are out of the norm—requiring a physical copy of the insurance disclosure page. Another couple faced the same issue. We canceled and rented elsewhere. Miserable experience—I’ll never rent from them again and will make sure my friends and family don’t either. Stay away!

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Sun Mar 16, 2025 - Renter Review

No clear instructions at the airport …… I had to call several times at the phones on the confirmation mail without anyone answering …….. then they called me ……… then long wait to be picked up following a you tube video with the instructions…. then more than 1.25 hours to get the car …… I mean 75 minutes …… ridiculous …..anyway not a good experience at all

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Fri Mar 14, 2025 - Renter Review

Je me suis fais avoir sur toute la ligne , les prix sont exagéré tellement que je n’ai même prit ma location et j’ai fait affaire avec une autre compagnie. J’ai fait un dépôt qui ne pas été remboursé car sur le site on est pas capable de faire la demande. Pire location que j’ai eu et j’en ai fait des locations !!!! L’homme qui nous a décrit à notre arrivé était pas aidant du tout . Je vais régler ça en arrivant au Québec mais je ne recommande pas de louer des véhicul

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Thu Mar 13, 2025 - Renter Review