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Great experience thanks guys.
The van itself was great. When I arrived at the airport I was not aware of the pickup procedure. It took a while for the shuttle to pick us up. The whole process took us about an hour from the time we landed to the pickup.
The staff is always helpful and easy to work with
The staff is always very helpful and easy to work with.
friendly staff good condition the van
no one would take responsibility for the ADA shuttle not being available... at the time of night we ended up arriving at/ Wally Parking said it was Florida Vans responsibility... Florida vans saiud it was Wally's so the diabled person and I suffered the consequences and hindsight says this could have been a huge lawsuit.......if any thing had happened..... should have at least paid us for the risk and mental anguish I went thru.... UGH... not a great start to our vacation
IT WAS A VERY PLEASANT EXPERIENCE
No local office. Had to search the airport parking lots for the vehicle. Vehicle fee fair. Add on fees very expensive. Extension of rental stated only done by written request but telephone call received two hours before required turn in time asked if I wanted to extend. No advance warning. Will crawl before I use this company again.
Although the van was a bit bigger than we wanted, it was in great condition and provided a very comfortable riding experience for us while we were in Florida. It was surprisingly great on gas, and it was a perfect fit for our family.
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