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Thanks a lot for providing a service for people with the need of a wheelchair accessible van. Great company and service.
I was satisfied with rental
Flawless process
Overall good, just a noisy cabin due to air leak; I believe it’s weatherstrip on the passenger side door. Very noticeable at 60 MPH and above.
This was the fourth time we rented a Wheelchair van from Florida Van Rental Inc. They are always great to work with. We have a son in a power wheelchair that enjoys Disney World. We never need to worry about transportation. Florida Van Rental definitely understands the needs of families like ours.
The vehicle was left where they said it would be and it was very clean and tidy.
La guagua estaba maltratada no está en muy buenas condiciones
When we picked up the van the lift did not work. I called and spoke with Michael twice and sent two emails (no response to either). We had to manually raise/lower the lift for the duration of our stay (followng Michaels' instructions).
Have not received final bill, so not sure if the price stayed the same. I messaged in the first hour about a noise, but in the 5 days never received a response.
There SUV was initially delivered to the wrong address for us to pick up. This was corrected and the SUV was brought to the correct address and waiting for us when we arrived. The SUV was exactly what we needed, and the people were very customer focused. I would definitely rent from this agency again and recommend this agency to friends and family.