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The 12 and 15 seater passenger Ford vans are the same size of vehicle. Thought the 15 seater would be longer.
Wed Aug 3, 2022 - RR

The initial reservation time was switched, thank god Gloria called me to pick up car otherwise, I would have missed picking up a car for our week trip. I appreciate that Gloria waited for me, and stood at work past her time to get my docs on a row and ready. The vehicle was the only one available, it was dirty and as soon as we got in the highway started to encounter issues. we lft car at hotel and used for local rides as the vehicle started stalling and we would accelerate.
Tue Aug 2, 2022 - Renter Review

Maria Crespo and Lau made the rental process quick and easy! Maria is kind and knowledgeable. Swift with the paperwork and explanations of what I was receiving. Lau answered all of my questions and gave me great pointers about how to use the vehicle. They both embody service with a smile.
Tue Aug 2, 2022 - Mrs. Foote

It was great and helpful thank you so much!!
Mon Aug 1, 2022 - Renter Review

This is the second year I've rented from Empire Rental and have had great experiences both times. The vehicle has been available and ready. Staff is friendly and the vehicle has run great! Would definitely continue renting from them!
Mon Aug 1, 2022 - Renter Review

Everything worked out fine
Mon Aug 1, 2022 - Renter Review

Everyone I dealt with at Empire Rent A Car were helpful, courteous and eager to work with me.
Sun Jul 31, 2022 - abbey

Good to have 8 seats vehicle which can not find at other car rental companies
Sat Jul 30, 2022 - Renter Review

A detailed cost sheet should be provided after reservation request. You should not be told on rental pick up day of additional cost. Felt trapped because I had to agree to fees.
Sat Jul 30, 2022 - Renter Review

Some charges were applied that wasn't communicated with me in advance
Sat Jul 30, 2022 - Renter Review