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Keven and the rest of the staff at Empire Rent A Car were extremely helpful in picking up our rental. The van was everything we wanted and we had a blast driving it around. Will definitely use them in the future.
The costumer service was beautiful. Very professional!!!!
Easy and great experience
very nice workers at this office
My reservation did not mean anything. I reserved for Thursday and was told that maybe Saturday they'll have my vehicle when I showed up.
Our Mid top 15 passenger was great. Clean and had no issues while driving. Staff explained to me the difference between vans which will help with my future reservations.
The person who attended me was knowledgeable. The vehicle was just drive handling is good. The side view mirror is poorly situated. Too low that when a passenger ( big passenger) occupies the front seat you could hardly see the bottom mirror.
I enjoyed the vehicle. It worked well for our event.
Staff were very pleasant and car was very clean
Excellent Staff, professional, patience and helpful. The Sprinter was in excellent condition and clean inside-out. I rented at the Long Island City location. Directions and pictures were sent to me by text, they were clear, easy and precise. This is from now on the company I will rent all my vehicles. it is a reliable and excellent company.