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I have used Charlie's Car Rental numerous times going back and forth to the island. Everyone that works there is always very friendly. The vans are always out front at the airport, I rarely wait and if I do, it's only a few minutes. I like that I can travel around the island and there are Charlie's in other places in case I have a problem with the car. Charlie's is really the best.
It was or first rental experience and it went great with Charlie's Car rental.
I’ve been renting cars from Charlie for several years and Ivy had very good experience, great costumer service no complaints at all I will definitely recommend
No comment
The car smelled of gasoline on and off while we were ion the road.
Rental agency was very close to where we were staying, making it very convenient to rent the vehicle and return it. Representative gave us good information about our travels and using the toll roads.
I made an online reservation for an 8 am pickup and the location did not open until 9. Then I was told that they were waiting on the cars to arrive from San Juan.
Really good service and great friendly staff
It was very busy the day we dropped off the car, and drop off clerk was very grumpy and rude. This was not the first time; we've been renting for 8 years.
driver of van to and from the airport was very nice and friendly.