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Black & White Rent A Car Renter Rated Reviews - Page 53

Never have my compact car
Agency reply:
Thank you for your reply and thank you for being a repeat renter with us. You have rented with us several times now and each time you're given an upgrade in vehicle at your compact rate. We trust you're happy with our vehicle upgrades and service and thank you again for choosing BW
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Tue Nov 20, 2018 - Renter Review
The car wasn't as clean as I would have hoped/expected (cup holders had some sticky residue in them, also some residue of something in the back luggage compartment area), but the price I paid for a week-long rental was so far below anyone else that I was willing to overlook that minor detail.
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Fri Nov 16, 2018 - Renter Review
Fantastic rental experience!
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Tue Nov 13, 2018 - Renter Review
They were extremely accommodating with some special accommodations necessary for a business trip. Amber and Mike were particularly courteous and offered excellent service. We will definitely use this service again for business rentals.
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Tue Nov 13, 2018 - Renter Review
I was dismayed that Black and White did not have the car that I booked available and tried to charge me extra for renting a higher class car than I wanted. If I had not pushed back hard for Black and White to honor the rental contract, I would have had to pay more for their error. Thankfully, they agreed to the original rental price.
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Tue Nov 13, 2018 - Renter Review
Need the right car
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Tue Nov 13, 2018 - Renter Review
Never have my car
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Tue Nov 13, 2018 - Renter Review
We rented from Black and White in LA. They were extremely helpful, and friendly. We were a little concerned having never hearing of them before. But I have already told several friends and family to use them. Plus they gave us water!! Will definitely use them again!
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Mon Nov 12, 2018 - Renter Review
I have been reconnecting B&W to everyone I know. The rate was great, but the employees really made the experience a great one! They went above and beyond. They even dropped my aunt off at the bus stop while dropping me off at the airport! Anytime in in Los Angeles, I will always rent from Black and White Car Rental!
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Thu Nov 8, 2018 - Devin
The only downside was that the pouches of the doors in the car hadn't been cleaned out when I got it, but they corrected it as soon as I pointed it out
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Tue Nov 6, 2018 - Renter Review