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Black & White Rent A Car Renter Rated Reviews - Page 163

For only a small price increase, I was able to have something fun to drive while in LA versus a more mundane car appliance. I shopped around and their prices for their specialty vehicles were the best, I will definitely use them again.
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Mon Feb 17, 2014 - Renter Review
The paperwork was ready for me by the time I was driven from the airport to the rental agency. Everything was as I had reserved it, and there was no pressure to take additional coverage beyond the collision damage waiver that I had chosen. The process could not have been more efficient and pleasant.
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Mon Feb 17, 2014 - Renter Review
Precious vehicles and staff are excellent. The service is very professional. Thanks for everything.
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Sun Feb 2, 2014 - ricardo
Precious vehicles and staff are excellent. The service is very professional. Thanks for everything.
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Sun Feb 2, 2014 - ricardo
My only negative comment is that I was not told that I had to have the car back on the return day by the same time of day that I picked it up or be charged the full daily rate which was double or more than the rate I was paying for the week. I feel that it should have been pointed out that I needed to have the car back by the same hour of the day that I picked it up. The staff was indifferent to my concern and offered no apology for the over site.
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Wed Jan 22, 2014 - Renter Review
Very nice and helpful! when we are in LA we will rent there again!
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Wed Jan 22, 2014 - Renter Review
Everyone was very helpful. We had a party of 8 and everything worked out great!
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Wed Jan 22, 2014 - Renter Review
I reserved, six weeks ahead of time, a car of class "CC COMPACT." Upon arrival, I received a large car of class "FS FULL SIZE." Crystal swore that they were the same class, but the system sent me a new confirmation email the day of pickup with the class modified to reflect "FS FULL SIZE." So I was stuck with a big car. The car was fine, but for parking and gas purposes, I wanted a compact car.
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Tue Jan 21, 2014 - Renter Review
Good experience with rental company. After getting off plane, you call the company and they come pick you up in your rental car. The staff is friendly and it was a simple and easy process.
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Tue Jan 21, 2014 - Renter Review
great car, great service. I rented from Brazil, was picked up at the aiport and the car car was impecable! I do recommend and will rent again with them.
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Tue Jan 21, 2014 - Renter Review