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The rental process was smooth for both pick up and drop off
Overall needs met
no problems as usual
Great service will use again
Great service and easy to get in contact with.
The service provided by William and his team at Apex Car rental was exceptional. The contact prior to us collecting the hire car reduced the time needed to complete the paperwork. We received a warm welcome at the airport and William went out of his way to ensure everything was perfect whilst maintaining a sense of professionalism. I would have no hesitation in recommending Alex Car rental and they will be my first choice for any future car rental when travelling to Jamaica.
Thank you 😊
I think a bigger sign on the gate would help me find it and easier access to the office via the obstructed door. Everything else was great and I am happy about the service.
Excellent customer service and attention to detail.
10 plus years of renting with this Agency and address any issues or concerns l may have.
Excellent service as always
When we brought the car back, the lady sitting at the reception desk didn’t even said hello nor looked at us. She was very slow, taking care of two other customers. About 15 minutes later, she told us we ignored her when she asked « How may I help you? »!!! My boyfriend never heard her said that and I did, but I was sure that she was talking to a customer on the phone, as she never looked at us AND she was wearing headphones. We had a plane to catch and this was very stressful for us. :/