REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Everything worked out well.
This is the second time that we have rented a vehicle from Andy's. We were a group of 6 traveling and needed a larger vehicle. Andy's was one of the only car rental agencies that offered a large van and at a very reasonable price. The vehicle was clean and in great shape. Many car rental agencies in Grand Cayman either didn't have a vehicle large enough to accommodate, they wanted an exorbitant amount of money to rent a large vehicle, or we would have had to rent two smaller vehicles.
We found it absolutely archaic renting at Andy's. You wait for an available agent (each agent takes approx 15 minutes) with each customer - and that's with a reservation. All our paperwork was done in advance including a cc, yet we had to re-do everything again. You stand and wait and wait on pick up, then the agent leaves to go and take you to your car which leaves 1 less agent at the desk. The SUV was a tiny little tin can, old and beat up. Get your act together Andy's!!
seemed like forever to get waited on
This was our third time renting from Andy’s. The staff was incredibly slow and the car was incredibly low quality and in very poor condition. To spend over $700 for the week for a car of this quality and service is awful.
I got the car on 7/8 tank fuel and returned it on full and was not compensated when I asked. But had I gotten the tank on full and returned it on 7/8 you would have charged me!
Very shabby car that had clearly been poorly repaired following a rear end collision
This was my first international rental. Every step went as smooth as possible and will rent again from Andy's when I return to Grand Cayman.
We had to wait for 75 minutes to be served and get our car. Your management needs to be more aware of the volume of traffic in the office and staff accordingly. I will give you one more try but if the service is this bad again I am going to another agency!
Andes gave me discount