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I made a reservation for a car one up from the basic economy car but in fact both are the same vehicle. It may be helpful for this to be made more clear. I was only charged for the economy car so cannot fault either that or the service received. I would definitely use again.
good experience, easy return
Becki, Claudia and your entire staff went out of their way to make sure we were completely satisfied with our vehicle. You even sent a tech to start a dead battery for oe our best friends, Dr. Donald Lutz, while we were at dinner together and he forgot to turn off his headlights. Your service is the best on the island and we have been using it for 30 plus years!!
Andy’s was very convenient as we walked to the office from the terminal.
Andy's was Great. the rental office is walking distant from the airport terminal. Andy's had another office close to our accommodation if there was a problem, but there were no problems it was a great rental.
Driver side door would open when going around curve.. JE CAMBRIA
Great service, first car side door didn't open, so they quickly got us another van
Car was in good condition
Long term customer. Easy to use.
I have been renting from Andy's for 10 years. We come back to the island once per year. I have been a loyal client of Andy's for that entire time. yet no one has ever greeted me by name and I never get any friendly nod or indication that you care that you have me as a customer. Your staff is courteous and helpful but not friendly. There is never a sense of urgency around processing my rental in a timely manner. and when I return the car there is never a sense of urgency. You can do better.