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The check-in and check out systems used are ridiculous. A reservation was made in advance but check-in /pick-up took over 20 minutes after we got to the counter. Check-out took about 20 minutes as well. Neither time was the office busy. It's all because The systems used are antiquated. Please invest in a modern car reservations system. Your current system will force me to go to one of the major car companies that can book a reservation online and get me in and out much faster. Painful!
I requested a mid-size car, "Ford Focus or similar". I got a Kia Rio. I never drove one before and I'll never drive one again. There were so many blind spots on the vehicle, & the driver seat didn't raise high enough for me to see well. This is not Andy's fault, it's just Kia's horrific design. I would've returned the car to switch for something else, but I didn't have enough time & I wasn't driving the car very much anyway. Next time I use Andy's, I'll refuse to accept a Kia Rio.
Nice car. Good fuel economy. Staff friendly and courteous.
Great experience from Andy's at the East end of Cayman, good clean vehicle
Great and friendly service
I choose Andy's every time we come to Grand Cayman. Can't beat the convenient location at the airport. They have the best rates and excellent customer service!
very satisfied
very satisfied
We had a mechanical issue and the east end location swapped out our car in 15 minutes. Great service.
We had to return the first car after one day because the car was infested with ants. They were blowing at us from within the air conditioner. We returned the car and they gave to us another car that was not very clean and still had the rental papers in it with confidential information from the prior driver. Although the staff is very pleasant, no apologies or concessions were given about the ants...just excuses.