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The photo and description did not match the vehicle. It said 15 seats and individual reclining. When I got there the reservation was for 12 seater. Luckily the gentleman gave me the 15 seater but not what I expected. Since I had no choice I had to take the van. I hope it was an oversight.
Everything about the rental was on point: deice at front counter, the vehicle, and the price. It was worth driving an hour north to save $200 then quoted from a closer facility. We are already planning on renting for our next family trip. We had plenty of room and the vehicle was extremely clean!
Great customer Service.... I always recommend this place .
Very Satisfied, Van was up to date, clean, comfortable and ran well.
I had a overall great experience and will recommend to family and friends. Thanks again.
The van althougj brand new lacked vup holders for 12 lpeople, haf short and narrow seats and was therefore not cvery comfortable for tall people.
The van enginewise was great, no issues there
It was overall good
Love this place, I have been renting from Value rental for over eight years. The van I had for last weekend was very nice! Thanks to the staff in the Union office. They Rock...
We wanted a 12 seater van but got a 15 seater as 12 seater was unavailable. We had some luggage to carry and it would have been nice to be able to fold back seats but were unable to. It would be nice to show soft copies of insurance for additional drivers who are not available at the time of rental... I was told that the person has to be available in person unless we are getting their coverage. We had someone who is 80 miles away that we wanted to pick up on our way and was not available.
Great experience !! Will rent again and refer friends and family !!