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I have rented from other agency but never ever had so much issues like i had with Allied. From the moment we were pick up at the airport by the shuttle bus driver it was dissatifaction. The wait time was 3 hours for Allied to give us a car. The place was full of many dissatified people. Overall rate for Allied is below poor. Will never ever rent from Allied again. I will also make sure none of my family or friends wont rent neither. HORRIABLE.
Was supposed to be charge for $277 and ended up paying 398 when ask for why their reply was very rude
The worse experience...I waited for 3 hours and I have to leave without a car, because they don't have. How is possible you have a reservation and when you are going to pickup the car is not available.
No cars were available when I arrived to pick up the car I reserved. That was the only issue, luckily Alex later on that day and helped me get the next available car.
Just a long wait to pick up but the rest was good!
The first thing that bothered me is that they do not keep the website updated with taxes and fees, and when you arrive at the counter are faced with a multitude of upcharges that were not disclosed before at all. The staff also seems uncaring and unapologetic about the fact. Also, I was told I would be able to pick up the vehicle early but in no moment, in my call or when I picked up the car, was it mentioned I would have to pick it up earlier as well or I'd be charged extra. Horrible service.
They offer a coute online and when you,pick your car its another fee, not what they offer when you make the reservations.very dissapointed
When we arrived, in the afternoon, staff was slow and there were a lot of ppl there. When we return the car early in the morning only one person in the counter, multitasking, and the again - there were a lot of ppl there. Not sure why they are under staff in the front office.
Car was quoted for $100 below of what I actually paid. When got the car, it smelled like marijuana. Very sub par.
They're doing great