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The only problem was that there was only one salesman person and it took 2 hours for us to get a car but the salesman was very good
Overall, I had a good an experience. Maybe, cars should be newer.
The worst rental company I've ever dealt with
Worst experience in my life, never again
Horrible customer service; waited 4 hours to get a rental. Did not have the rental I reserved. Had to settle for a small economy vehicle. Was verbally told over the phone that a 30% discount would be applied for being a government employee, when I mentioned this to the teller (Luis Reyes) he stated he could not do it because a manager was not in. I showed him the website that stated discount was offered he refused to honor it. After waiting 4 hours I wanted to leave so I paid and moved on.
Bad experience had to throw away 45.00 dollars food that I bought, my daughter cup infected with roaches plus my grandson car seat with the same issue SUV infected every where with roaches SUV not clean bad condition inside have proof of this issue no renting a car from Allied in a future and not recommend
We had to exchange cars because the car had the tires bad, the car inside was not clean either
Estuve esperando mas de 1 hora antes de las hora de la reserva, luego esperé 30 minutos después del horario acordado de la reserva, y no tenían vehículos disponibles y para que se pudiese atender y entregar otro vehículo tenia que espera un poco mas de una hora adicional, el cual era tiempo el cual no tenia disponible, por tanto me tuve que ir sin poder alquilar el vehículo y buscar como alquilar otro vehículo en otra compañía.
El vehículo estaba muy sucio en el exterior, muy sucio por dentro, y tenia mal olor. Además las 4 gomas estaban muy deterioradas, una tenia un tornillo espetado, tenia diferentes presiones y para colmo en Caguas una de las gomas se vació por completo.
El vehículo estaba muy sucio por dentro, por fuera solo lo mojaron y no lo secaron, y tenia muy mal olor.