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This was my first time using United Auto Rental and I could not be more pleased. I had even mistakenly booked the car for one more day so when I was checking out, the helpful representative let me know my bill was going to be less. Everyone I spoke with was very pleasant and genuinely nice. Not to mention, all of the great customer service doesn't come at a cost. The car was a little older with some wear but I got a phenomenal deal that handily beat the competition.
Thank you
Very straightforward and hassle-free rental. Thanks!
Definitely good value for money. Staff were very cordial and kind and patient.
The car they first rented to us died in our hotel parking lot during check-in. United came through with a replacement car with in a few hours even though I told them we didn't really need a car until the next day.
I was pleasantly surprised when I brought the car back earlier than planned and got a small reduction in the cost. The car was reliable. The staff gave us a ride to the airport quickly. Overall, I was very happy with the price and service.
Wiper blades poor condition, battery died 100 +miles away, used MY road service, lastly brake warning lite for service ALL SAFETY ISSUES & POOR MAINTENANCE DEPT. 3 Trips back to rental for fixit issues, credit for 2 days? Not how to run a car rental!
First car was dirty and was unsafe to drive. Second car after we returned the first one was old with a ton of miles. Not what I expect when renting a car. Will never return.
Overall great experience
I didn't like the initial car they gave me but they switched it promptly to a car if my satisfaction