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Very polite and courteous appreciate pick up and drop off at airport.
Great service, appreciate the pick up and drop off at the airport.
the car felt like it was going to breakdown didnt feel safe in it
Very good experience overall, especially for the price. Would easily recommend. (ps. the back windows on the Mustang convertible wouldn't align properly when rolled up and had to be manually pulled the rest of the way forward; probably just needs to be greased)
The vehicle worked out great for me. The process of how to return it after hours could be better for those not familiar with the Ontario airport. More details like how to get the shuttle from the airport parking lot would definitely enhance the experience.
I was worried about the car arriving at the airport and it arrived right on time and they got me back to the airport right on time. Everything was great.
Waited almost 30 min for a shuttle that was supposedly on the way right when we arrived, despite being the only customers there. The car was filthy and seemed like it needed servicing (squeaky brakes, strange rattling). We spent extra to rent a convertible for the week s so would have been nice to have a clean car for the $, but oh well. Overall it was a fine experience, and it was the cheapest of all the rentals servicing ONT so you get what you pay for I suppose.
Great customer service
Great staff, great Minivan and no lines.
I’ve used this agency twice at Ontario airport and found them to be the cheapest option as well as providing good service. You have to be taken to their off-site office, but there’s no wait once you get there, and you’re out of the door quickly. The cars are less new than at other agencies, but they’re fine fit me. And they even took me to my hotel after I returned my car!