Delphina was amazing! She stepped in when a driver wasn’t available to take us to the airport and we were in a pinch! What a Manager to lead her team by example. We were very blessed to have you and will use and recommend you to everyone because of this above and beyond kind of service! Completely Satisfied!
I found the experience on this company a little bit frustrating. I never received directions on how to arrive to the company's location on my arrival, so I had to call them and wait for someone to pick us up for about 30 minutes. Returning the car and getting to the airport was not also smooth (I had to take my family to the airport, return to the rental location and wait for someone to take me to the airport). Additionally, they were not willing to accept my CDW/LDW coverage provided by AMEX
It should be stated very clearly before reserving that the company does charge $14.99/day for parking. I was caught unaware of this at the time of rental, but it was sorted out. The charge makes sense, but having previous knowledge of it (transparency) would've alleviated the shock.
The van was new and in great condition. It was very convenient being picked up at the airport in the van so we could load our luggage and get on our way. Same on the way back, being dropped off at the airport was great.
Report abuse Sun May 5, 2019 - Renter Review
Report abuse Sun May 5, 2019 - Renter Review
Report abuse Wed Apr 24, 2019 - Woodfill
Report abuse Wed Apr 17, 2019 - Renter Review
Report abuse Wed Apr 17, 2019 - Renter Review
Report abuse Thu Apr 11, 2019 - Arturo
Report abuse Thu Mar 21, 2019 - Renter Review
Report abuse Mon Feb 25, 2019 - Renter Review
Report abuse Tue Feb 19, 2019 - Renter Review
Report abuse Tue Feb 19, 2019 - Renter Review