Peel
REVIEWS

REASON TO LOVE RENTER

rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
ABSOLUTLEY HORRIBLE EXPERIENCE!! Rental agency came and picked us up with the car we rented, as we rented a 5 person car with 5 people, we had to leave some behind at the airport. The driver called for someone to pick up my wife and girls but never sent anyone, I had to go back to get them. When we returned the car at our scheduled time, no one was there. We arrived 30 minutes early and after waiting for 45 minutes we left the car in the airport parking lot and locked it. Car was dirty inside

Report abuse Wed Jul 19, 2017 - Renter Review

Obviously this survey shows your lack of competence. Your company almost ruined our trip to my nephew's wedding. Nobody answered the phone to come pick us up. I specifically confirmed our rental time of 23:45 and was provided an email to confirm. As most rental places were closed at the airport we were fortunate to find Alamo who was open and not only matched your price but gave it to us at a lower rate. I will never consider using your company again or recommend you either. Darlene Mauro

Report abuse Tue May 2, 2017 - Renter Review

Overall was very happy with the car, price and experience Thx

Report abuse Thu Oct 27, 2016 - Renter Review

My first time experience with Peel Car Rental was great one. Staff were pleasant and accomendating, I would recommend their services .

Report abuse Fri Oct 21, 2016 - Renter Review

the inside of the car could have been cleaner

Report abuse Tue Oct 4, 2016 - Renter Review

Excellent service. I have used them before and will use them again.

Report abuse Wed Aug 31, 2016 - Renter Review

Was disappointed to be told we had to pay an extra 10.00 per day for a liability ins. add on, also we were directed to a different rental agency because our car was not available from PEEL CAR RENTAL. even after making a long time reservation.
Agency reply:
Brian Sorry for the inconvenience. Brian according to the terms and condition. PROOF OF LIABILITY COVERAGE IN ONTARIO/CAR INSURANCE IN THE RENTERS NAME MUST BE PROVIDED, Peel Car Rental has right to refuse the vehicle if proper do***ents is not provided. Also we can only hold the car for 1 hr from the time of the reservation as mention in you reservation. Unless we are called and asked to hold the car or if we are given flight number.

Report abuse Tue Aug 30, 2016 - Renter Review