My rental was not available, was sent somewhere else. They made me wait then they wanted to charge me more and demanded I buy $145.00 a day insurance. Then I got sent to a 3rd place and even though originally I was quoted unlimited miles both the 2nd and 3rd place had a limit of 150 miles per day.
The entire transaction was totally mishandled from the get go. It's a good thing I asked a friend to come help me otherwise I was not offered transportation. Very dissapointed.
The reason for my poor rating is because I called the day before and was told, "Oh we were going to call you..." I found out after calling that my 0500 rental was not going to be ready until 0700-0800. I mean cool guy I spoke with but horrible service.