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Great group of people to deal with
vehicles was clean and ready to go no issues return and pickup was a breeze
Always a smooth and trouble free experience renting from Empress!
Our agreed upon vehicle wasn’t available immediately, but a replacement was provided and switched out within two days. All the staff was friendly, courteous and professional. I will definitely be using Empress for my car rental next year.
We had a confirmed reservation from another rental agency on the island. When we arrived they did not honor it and simply told us they did not have any cars. Paradise was very good at working with us in getting us a vehicle and negotiating a fair rate. Would definitely return and recommend.
They didn't have a car for us!! No contact warning us. No sorry. No trying to help us. NOTHING!!! This company is a joke! Do not use them!
We have rented with them many times and always helpful and professional.
Good price/value
Quick transfer airport
New car (only 1500 kilometers)
Returned the car and Wendy drove us back to our resort and even stopped at the store for!
Staff friendly and when we returned the car they drove us back to the resort, no charge
I always rent from Empress & they never disappoint.