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Second time renting. I am extremely satisfied with cars and rates, so much I was willing to go through the inconvenience that they are far from the airport. There is an opportunity to improve service particularly upon returning cars. I waited a long time for the car to be checked and for the paperwork, and then the agent answered another customer call despite that I asked him to put call on hold since I had waited over 35 min at that time. Most likely will not recommend and not rent again.
This is a good well-run company. The staff are competent and the vehicles are good. They are a bit slow in processing customers, but did provide a courtesy shuttle back to the airport for us. That was helpful.
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