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Carzi Contactless Renter Rated Reviews - Page 19

Rental company was good, had the opportunity to wait in the lobby of the parking garage. Our rental was 3 hours delayed due to other customers returning it late. It was out of our control, but understandable. Car was clean, drove well, and getting in and out of the parking area was smooth with the way they have everything setup. Really enjoyed the contactless rentals! Would rent from you guys again.
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Wed May 15, 2024 - Renter Review
Incredibly rude customer service. When picking up the car, the representative made some very rude remarks. I’ve worked in customer service my whole life and was shocked by the way they had treated us. Since there was someone onsite, I would have preferred being able to talk to someone face to face. I probably won’t use carzi again.
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Wed May 15, 2024 - Renter Review
Love Carzi! They are the best rental car company in Phoenix! So easy to use!
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Wed May 15, 2024 - Jenn
This is my favorite rental company in Phoenix! They are wonderful!
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Wed May 15, 2024 - Jenn
Very smooth process.
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Tue May 14, 2024 - Renter Review
Our only complaint is that we did not get our instructions via email in a timely manner. We were early to pick up our car and had to wait for the email to know which car was ours. However...when I texted, I got a prompt reply and learned that there were some problems with another car being turned in with damage. I was kept in the loop of information and the car we received was an upgrade from original contracted one. We will continue to rent our cars here.
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Tue May 14, 2024 - Renter Review
It was definitely a different experience than what I'm used to, but overall I left satisfied and would recommend to anyone.
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Tue May 14, 2024 - Renter Review
From the beginning the vehicle was dirty. I did not know until I got off the lot that there were issues with the brakes. There was no help to resolve anything when I notified the company.
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Mon May 13, 2024 - Renter Review
Everything was good
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Mon May 13, 2024 - Renter Review
I found the entire process of finding/obtaining the car was very easy to follow. Same with returning it.
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Sun May 12, 2024 - Renter Review