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Overall the experience was great, we were one of the last flights in and the inventory was low. So ur rental had seen some hard miles. It never left us stranded, just had a few issues.
Overall the experience was great, we were one of the last flights in and the inventory was low. So ur rental had seen some hard miles. It never left us stranded, just had a few issues.
Everything was great
just better windshield wipers
first car rented had front right tire fail , seven mile beach store told me to drive an un fit /unsafe car back to the airport . bad decision by staff any car with a problem with brakes tires or sterling should not go back on the road . taxi or other rental car should be used . staff needs further education .
i have no axe to grind and only wish for improvement in the future . i do not wish for repercussions against saff . i will rent again
Might have one person dedicated to returns as you are more in a hurry to get to your flight
My experience picking up the car was fine. Right away I noticed there was a horrible noise coming from the stereo each time I turned on the car, even when I tried turning off the system. The windshield wipers didn’t work so we had to clean it by hand daily. I emailed Andy’s reservations about my issues and didn’t hear back. I emailed again days later on the info address and for back an offer to switch vehicles. By that time it was too annoying to bother. A small discount would have been ni
Very easy process, no hard sell, offered various levels of coverage. Car was basic, clean and quite new, all you need for the island.
When we first got to Andy rental in cayman we went to check on our car we had ask for a mid size because we had 5 people and they were giving us a very small car after a couple of days we got it sorted out the women manager was really great and fix the problem right away. Plus she gave us a upgrade for the problem we had I would recommend Andy to anyone the staff was very friendly we ended up renting the vehicle for a extra week.
At 1st we were given a much smaller car than price was quoted for. As soon as we pointed it out, the issue was fixed in a matter of moments. And we were given the bigger car that we had originally reserved. ( bring your quote with you ). The staff were extremely helpful and friendly, the car was in excellent shape ran well and we had zero issues mechanically . This was our 1st rental with Andy's ( 4th time renting a car on the island ) and I would rent from them again without any hesitation.