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nice car and no issues
The ladies who I spoke with on the phone lacked in professionalism. I called to ask if they offered pick/up and the lady said she would have to find out and call me back. 3 HOURS passed before I called HER back. I was informed that the 7 Mile Beach location DOES offer pick up. CLAUDIA was absolutely SPECTACULAR and provided OUTSTANDING service! The woman who checked us out was as rude as the 2 ladies I spoke with on the phone with a care-less and poorly mannered attitude. Miserable demeanor.
It would help immensely if you had maps for sale. I drove around the island for an hour before I could find my destination. It is difficult enough to come from a place where we drive on the right and then trying to find street names or address numbers on buildings. All good otherwise.
They were unable to pick me up or drop me off as promised. I had to take a taxi both ways to make the rental happen.
Needed directions. None provided.
Professional and courteous service
Great customer service
Staff were friendly and competent. It take a while to rent.
Initial contact information was unclear about rental options. Looked like the $2400 applied even with full coverage.
I have always rented from Andy's when on Grand Cayman. The cars I rent seem to get smaller and smaller. I thought I rented a bit larger vehicle, but am not going to change. The price quoted was the same and I fit all of my stuff in there so I just went with it.
Good as can be for an expensive rental.