Americars
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Never got the rental but was charged.
My flight was cancelled. Called/ emailed company multiple times. No one ever responded. Will not return nor recommend
My husband picked up our rental while I was on a separate flight and landing 30 min after. He did not have the declarations page on him but as soon as I landed (30 min after him picking up the car) I emailed and called the company. No one ever responded to either message and they still charged us $100 for insurance that was not needed. The person helping my husband was zero help nor knowledgeable.
Worker at location lied to me and told me I couldn’t rent the car unless I purchased the insurance from him. I had insurance through my own company. Absolutely terrible customer service and what he did was illegal. I will be pursuing legal action to recover the money the company stole from me.
You promptly charged $2500.00 to my credit card but it takes 5 days, possibly more, to take it off. That needs to be shortened. I had to pay interest on that amount.
I had a wonderful experience renting a car from Americars. The booking process was quick and easy, and when I arrived, the staff was friendly and professional. They provided all the necessary details about the car, which was in excellent condition—clean, well-maintained, and a pleasure to drive.
Excellent cars and service. Definitely I will recommend this rental company to my family and friends
1. Waited over an 1 1/2 before someone appeared at agency that could rent car.
2. Was charged a Senior Free of $150.00 that had never been mentioned till very end .
3. Did not recognize USAA as a major insurance.
4. Tried to return car a day early because
Even though they told me they were open 24 hours, I was afraid they would be closed at 6 am. So on Wednesday at 2:30 pm tried to return car. Office locked . Waited one hour no 2 hours no one came to office . Had filled car with gas.
5. Re
1. Waited over an 1 1/2 before someone appeared at agency that could rent car.
2. Was charged a Senior Free of $150.00 that had never been mentioned till very end .
3. Did not recognize USAA as a major insurance.
4. Tried to return car a day early because
Even though they told me they were open 24 hours, I was afraid they would be closed at 6 am. So on Wednesday at 2:30 pm tried to return car. Office locked . Waited one hour no 2 hours no one came to office . Had filled car with gas.