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Our pick up clearly said 1pm, but good thing we called on our way to pick up the car because our rental wasn't in the system "yet" said the gentleman, and they close promptly at 1pm. After the entirely RUDE paperwork process, we got to the car to find it dirty and smothered in smoke scent. While returning the car, three new faces were beyond rude. We asked to use the bathroom (which we saw 5ft in front of us), but instead the kid "Sorry no. Go out back". NEVER AGAIN!!!!
It was a nice clean ride.
The car did not have adequate head lights so I was unable to drive at night. Car was filthy on the inside. When I returned the car no one was at the location so I had to wait for a half hour for someone to show up and process my return. Unprofessiona
Manny was very helpful with directions, and made me feel confident in finding you to return the car at the end of my trip. Thanks for everything.
The woman who waited on us could not find our information in the computer. She did not appear to be in the mood to find it either. I showed her my confirmation. She looked at it for a long time. A man in the office found our info an got us a car.
Be sure to ask before you travel where and how to be picked up. They come and get you to transfer to the location.