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Our first vehicle had a leak and low tire pressure. Our second vehicle had bald tires and we were hydro planning when it rained. The third vehicle was decent, but the rental car company hesitating to switch the bald tire car out. Really? How could any rental car company put their customer in an unsafe vehicle. Doubt that we'll ever rent from them again.
It was a good experience and the car was in a very good shape. I will definitely recommend to my friends.
I like the idea of supporting local businesses, but using an offsite location added a bit of stress to an already challenging situation. Now that I know the drill, it would be easier to try it again. Everyone was very nice to me at every point along the way.
We ended up going to the wrong location to pick up our vehicle. You were very accommodating and allowed us to get a vehicle any way. And actually upgraded us at no extra cost.
Car was old (no problem with old if car is in good shape), needed interior cleaning, and drove roughly (tires out of balance?). Was surprised when we returned car that rental office was closed during middle of day and had to go to park and fly across the street.
Everything was fantastic. The only thing that can be improved was working on the cigarette smell in the vehicles. It smelled as though someone had just smoked a cigarette inside the vehicle when we got in. Everyone was very courteous and helpful. The ride from the airport was waiting for us when we landed and promptly returned us to the airport when we returned the car. We will definitely be renting again and referring our friends and family.
The staff made it an easy and efficient process of renting a vehicle
Thank you for a very professional and courteous experience. We would not hesitate to recommend your business to our friends and family.
Great services.
This place a great prices. The only thing I didn't like was that I never received a confirmation email or call after dropping off the vehicle and keys at their airport location which didn't have any employees present because of a remodel.