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This is a Fraud company. I reached airport timely and kept calling to pick up. Someone picked after 20 calls and told me that my reservation is canceled. I asked them why then they told me don’t know. I told them that I have confirmation email from two day before. She put my phone on hold and I waited 30 minutes. I suffered a lot because of this cheating behavior of company. I had to arrange alternate rental car at very high price.
There should be some accountability for them.
Arun
1) Upon arrival, we waited more than thirty minutes to be picked up by the shuttle.
2) I was quoted a rate online of roughly $67 with an added charge of $10.99 per day for the sunpass. Upon arrival, I was charged about $235 - my quoted price was not honored or negotiated.
3) The service was not great and wait time was long, despite there not being any other customers.
4) Staff was not good at communicating and was seemingly unorganized. Was not given a copy of rental agreement - drove back.
Had to wait at the airport for an extended period of time to get picked up and taken to rental facility despite multiple calls. The car was a good running vehicle but a gas hog and completely annoying vehicle. I would not rent from this agency again - they provide quotes and then add on multiple fees so you don't know what the cost is until you sign the contract. It is not in a convenient location from the airport.
Got to the Orlando airport and no answer to be picked up. Called 3 times,3 different numbers. No answer. Finally went to another rental car booth and was told no cars were available at any car rental company due to the hurricane. Why was I given a reservation? Why wasn't I called when a problem was discovered? Ended up renting with Avis 3 days later. Never did get a hold of this company. I'll never trust a no name car rental company again.
They took a long time to pick me up at the airport. They quoted me $50 but charged me $150. That was a total rip off
-They tried to charge me 5 times the initial quote.
-They didn't have the car available.
-They charged a mandatory sunpass fee
-They claimed the FSO was also a mandatory "Florida state surcharge"
-They only accept 4-5 insurances.
I would NEVER recommend them to anyone EVER
LA oferta questions Dan es muy buena, pero AL ir a recover El carro en El airport nadir saber de esta company, luego tienes que esperar mas 30mnts
Price quoted for rental was around $ 60 and when reached to Agency for renting price quoted was around $ 250. Have to cancel the rental. Such a cheating never happened in my 25 years of car renting. Rental express should take action for such a cheating.
Agency did not honor price I booked on Kayak. They made SunPass mandatory. It was hefty $10+ a day. My booking said all taxes/fees/surcharges were included; I was hit with those. The car they rented had dashboard blinking low air pressure on the rear right tire. Took my time to pump, but sensor error kept displaying low air pressure. And I was stopped by a cop telling me that their tag expired in June. Agency rented me a defective car that should not have been on the road. Want my money back!
We had an issue with the car (flat tire) and we could change the car at the airport in a minute. That was super helpful and we did not waste anytime of our stay so that was perfect