Car accidents happen when we least expect them. Whether it's a minor fender bender or a major collision, having a plan of action can prevent further injuries, reduce repair damages, and accelerate the cleanup process. Here's what to do if you're involved in an accident while driving your rental vehicle.
Immediately After Impact
Take a deep breath and check for injuries to all occupants. If someone is injured, call an ambulance immediately. Turn on your hazard lights. If safe, check on the other driver. If possible, move your vehicle off the road into a nearby parking lot or driveway to free up the roadway. Communicate with the other driver about where you plan to move. Make note of your location, the nearest intersection, the time, and the direction you were traveling.
Collecting Information
- Get the other driver's name, phone number, insurance company, and policy number
- Record their license plate number, vehicle make, model, and year
- Take photos of all vehicle damage with your smartphone
- Ask witnesses for their contact information and to remain until authorities arrive
- Do not discuss details of the accident or who may be responsible with the other driver
Filing Reports and Insurance
File an accident report at the local police station, even if police don't respond to the scene — a police report helps speed up your insurance claim. Contact your rental company and insurance provider as soon as possible, as most policies have a set reporting time period. Knowing what your policy covers before hitting the road is important. Inform your rental company of all accident and insurance filings — don't try to cut corners, as this only causes additional problems later.
Knowing what to do ahead of time helps you stay levelheaded when it matters most. Review these steps before your next road trip so you're prepared for the unexpected.
Review our guide on rental car insurance and book your next independent car rental with confidence.