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This was our second time renting from you. The first time was amazing this time I feel like we were mislead and overcharged. I would never be able to get it to the bottom of it though, because the lady at the front desk was less than pleasurable. She had the personality of a door knob and pretty much felt like she couldn’t be bothered. We will no longer continue to do business with you because her personality is horrible. There was a lady next to us having issues as well. Sad.
I was charged an additional $300 for insurance once I arrived which dramatically impacted my trip budget. I don't mind the fees but they need to be clear before I travel to another country what I will be charged so I can plan accordingly
I never rent a car before and they give u an old car that the AC don’t work good one on the back light don’t work. I had call to get a new car but they never had any more. I would never use this car rental place ever again
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Great cars for reasonable rate
The service was poor, the car was extremely dirty. We had to wait 2/12 hours before we could drive out with a car that was semi okay. definitely wouldn’t RENT OR RECOMMEND THIS COMPANY TIME LESS TO ANY OF MY FRIENDS OR FAMILY. Old poor service. DISAPPOINTED!!
Please do not waist your money on this place it stated that the rental place was on the terminal it was false I had to wait outside for about 15 minutes for someone to pick me up no van no logo just a simple car pick us up the car was old and falling apart it didn’t even lock its doors. When dropping off the car I was charged for cleaning because there were some small droppings of food and the lady who took us to the airport was extremely rude and calling us names.
Website says that they will pick up at
ALL RESORTS
Regional hotels, villas & guest houses approved by the Jamaica Tourist Board.
Yet was told no pickup at my hotel ?
Car was old.
Wasn’t informed that we could have had free wifi hotspot in the vehicle which would have been extremely helpful.
Car had no gas, so we had to start our journey by getting to gas station immediately.
Wasn’t impressed by the customer service.
Sent a few emails and call’s which weren’t dealt with p
Everyone was pleasant. The only issue we had is that on the rental board it had that we did not show but in fact our flight was late leaving Toronto.
Third party insurance is very expensive and the car or not well maintained. Car I got needed new brakes l, new wipers and wipers fluid in the car. Car was not safe to be driving on the road with .