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I was offered a dirty car from inside and outside for which I declined.
Fri Jul 14, 2023 - Renter Review

Added sur charges not previously mentioned, waited 2 hours in line, lost my car reservation because of it, had to pay for extra insurance because I didn’t have direct confirmation from my Credit Card to Routes Rental , that they covered me in case of an accident. ( I am covered ) . It’s is a horrible way to do business. I will never rent from this company again, and I will go out of my way to make sure others do t get duped either.
Sat Jul 8, 2023 - Renter Review

I requested a car, received a SUV but it was a very nice ride. The only other hiccup was making my way to the shuttle. If we're not from the area, the instructions to get to viscount can be confusing and I'm not from the area. The EMPLOYEES were VERY kind...a smile can go a long way. Thank you again
Mon Jun 5, 2023 - Natasha

Very competitive price and very respectful staff.
Tue Feb 21, 2023 - Renter Review

Very good customer service
Sat Jan 7, 2023 - Renter Review

Very good rental company, good staff
Thu Jan 5, 2023 - Renter Review

While it was the most affordable vehicle, I would have been willing to pay a bit more for a bit more comfort. There were no lights in the interior cabin, so I couldn't see inside the car at night. The check engine light would go on and off and the car seemed to shake a lot while operating. It completely turned off at one point while I was driving in the evening and I had to restart the car mid-drive to get it working again. It had trouble starting another day as well.
Tue Dec 20, 2022 - Renter Review

Very positive experience.
Mon Dec 19, 2022 - Renter Review

Very professional and I will recommend this service
Mon Dec 19, 2022 - Renter Review

Bad customer service - they kept my license, and said that I left it there. I called and called, but nobody answered. It took five days to finally get an answer about my license. Wait time was long, and hours of operation did not suit my needs.
Mon Jul 11, 2022 - Renter Review