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Resla Renter Rated Reviews - Page 3

Vehicle was not ready no one communicated with me for hours I had to Uber to and fro. The lot and find an alternative transportation. The was the worst experience I submitted a detailed and. Negative review on Yelp!

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Mon Nov 11, 2024 - Renter Review

The car was not available at the quoted time. I arrived to the airport to find out that they were still processing my insurance. I waited hours at the airport to later be told that there actually weren't any cars available to rent. They appeared very disorganized, and customer support was not able to offer any help.

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Mon Nov 11, 2024 - Renter Review

NA

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Mon Nov 11, 2024 - Renter Review

The worse rental experience EVER. The car was not available when we arrived at the airport. As we landed I received a text saying sorry unfortunately all the vehicles were gone at this time. They did reimburse me, but that didn’t help being in a city with no vehicle for the weekend. It was very inconvenient, and the 20% off next time coupon will never be used. Plz don’t waste your time with this company. Oh… also if you plan on picking it up at the airport they will charge you an extra $50

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Mon Nov 11, 2024 - Renter Review

You cancelled my reservations at the last minute

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Mon Nov 11, 2024 - Renter Review

It was good,

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Sun Nov 10, 2024 - Renter Review

First off I had no adresse where to pick up or to leave the vehicule. I asked the adress but they sent me the wrong one. I had to pay 2 uberd to get there. Secondly I asked when they would give my deposit back and never got an answer. They have a weird méthode of checking our insurance, I sent them the whole insurance proof, but they needed to talk to someone in the insurance company they finally after 50 minutes on the phone accepted.Otherwise the vehicule was clean and worked perfectly.

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Sun Oct 27, 2024 - Renter Review

I wish it was clearer during the application process that the car I was renting was not near the airport, and that it was up to me to get to the car, aka, no shuttle to and from. Otherwise it was a great experience

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Sun Oct 27, 2024 - Renter Review

Made the mistake of booking with this company because the more mainstream rental companies jacked up their prices during a busy weekend in Austin, but ended up spending about $50 in otherwise unnecessary Ubers, and wasted probably 6 hours of my time because they screwed up my reservation- on top of the $400 I’ve been charged for the rental (so far). Had one decent customer service experience but still waiting for a response on subsequent “fees” they charged me. Do not recommend.

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Fri Oct 25, 2024 - Renter Review

The rental process and subsequent billing issues have been a hassle.

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Thu Oct 24, 2024 - Renter Review